Client Satisfaction are our our Primary Drivers

About Us

We’re a well-established Property Rental Management Service.

We are the preferred choice of landlords in the Bangkok area for rental management services. We also have a matching presence across the UK and in Florida (USA) for both commercial and residential landlords, and property investors, and a small team in Gujarat, India.

Our business has been built entirely on customer satisfaction and retention. Our team of skilled and dedicated property professionals specialise in property management and work tirelessly to keep both landlords (you) and (your) guests happy.

Happy guests give you fewer headaches and accept reasonable prices. They don’t automatically seek out the lowest cost rentals, and they look after your property while they are there. They also come back regularly, without you needing to hustle them or hand out high-cost marketing incentives and commissions to the agencies.

We provide sector-leading response times by phone, email, online, text message, or in-person, maintaining clear and effective communication throughout your interaction with us. It’s a cornerstone of our client-focused philosophy.

We’ve developed systems and procedures that exceed or surpass industry and regulatory requirements, best practices, and statutory obligations. By adhering to these standards, we consistently deliver exceptional service to you while maintaining full compliance with city, regional, and national legislation.

Our specialist professional team, industry knowledge, and expertise, ensure you receive exceptional service, careful financial management, and maintenance of the highest standards.

We are committed to providing a tailored service to each guest, and to you, our landlord and property owner clients. This sets us apart from other managing agents. We combine professionalism with a personal touch, offering transparent, friendly, and reliable management solutions.

Your Dream Team

Joshua-CEO and Rainmaker

Joshua is a Fellow of the Institute of Paralegals (Qualified Lawyer), a Chartered Manager (equivalent to a practical MBA), a Member of the UK’s Institute of Directors IoD), and is accredited by the National Registered Landlords Association (NRLA). He is also a member of the National Association of Residential Property Managers (NARPM) in the US.

Joshua has established himself as a well-seasoned and successful businessman and real estate professional. He has set up and currently controls several UK businesses valued at more than £8 million ($9.6 million, THB 339,720,000) and holds a profitable portfolio of properties worth over $6 million, including three commercial lettings and more than 20 residential properties in England.

Coupled with his entrepreneurial flair, Joshua has a parallel calling as a trained Psychotherapist and Registered Social Worker. He is an outstanding communicator at all levels and has a strong ‘hands on’ appreciation of social issues. His legal background includes child protection, family law, and property law, and he brings a unique commercial perspective to property rentals and management as a result. It’s very much a ‘people’ business…

Although he resides primarily in England, from where he manages and controls his commercial operations through a team of 25 staff, Joshua alternates six to eight months of the year in the USA, Thailand, and India each year, with his time divided between his considerable business interests in those countries.

Introducing Will.

As a fresh and dynamic force in the field, Will brings a wealth of real estate and short-term guest rental management skills and experience to the table. Specializing in the vibrant market in and around Orlando, his expertise covers all aspects needed to deal with the challenges of successful guest rental operations. Will’s skills include ensuring that every property is meticulously presented, maintained, secured, and primed for guest occupancy. He has a knack for quickly dealing with any operational issues, making sure the rentals are always ready and welcoming. In Orlando’s dynamic short-term rental market, his technical ability sets him apart in the industry. Possessing outstanding communication and problem-solving skills, Will excels in guest relations. He handles bookings smoothly, addresses inquiries promptly, and resolves any potential issues swiftly to ensure a seamless, enjoyable experience for every guest. In sum, Will’s unique skill set makes him an invaluable partner when it comes to managing your short-term rental in Orlando. He is your “man on the ground” should you experience any issues during your stay with us. The best part? Our condo is just minutes from Orlando International Airport! Our customer service team based in the UK support all our US operations too. They are available to you for enquiries by email or phone during UK office hours (9 am to 5 pm Monday to Friday). Please bear in mind UK (GMT) is 5 hours ahead of Florida (EST) when contacting.

Will

Fresh and Dynamic Force

Sumudu – Finance and Compliance Manager

Sumudu is a trained management accountant. He deals with all our financial issues and enforcement processes when things occasionally come off the rails. His current civilian career was preceded by a distinguished career in the British Army. As a retired Senior Infantry Warrant Officer (Military Veteran), he is also a very resourceful logistics and people manager.Sumudu has accrued over 30 years’ commercial experience in senior management and leadership positions across several business sectors. A freelance management consultant, he’s operated as a General Manager in wholesale warehousing and distribution (including sourcing commercial premises, transport, and logistics partners), Director of Finance for the largest textile manufacturing group in Europe, Head of HR (including recruitment and selection at all levels), and others.A lifelong learner and experienced business coach, Sumudu also has many years of experience in teaching, training, and mentoring others, particularly in business skills.

As a trained B2B copywriter, he has created marketing materials, promotional copy, and website content for businesses in the education and training sectors and helped hundreds of fellow Armed Forces veterans (more than 950 so far) successfully transition to their first civilian employment by writing their resumes — a distinct and separate category of copywriting.

Sarah - Property Manager

Stephen is a trained management accountant. He deals with all our financial issues and enforcement processes when things occasionally come off the rails. His current civilian career was preceded by a distinguished career in the British Army. As a retired Senior Infantry Warrant Officer (Military Veteran), he is also a very resourceful logistics and people manager.
Stephen has accrued over 30 years’ commercial experience in senior management and leadership positions across several business sectors. A freelance management consultant, he’s operated as a General Manager in wholesale warehousing and distribution (including sourcing commercial premises, transport, and logistics partners), Director of Finance for the largest textile manufacturing group in Europe, Head of HR (including recruitment and selection at all levels) and others.
A lifelong learner and experienced business coach, Stephen also has many years of experience in teaching, training, and mentoring others, particularly in business skills.
As a trained B2B Copywriter he’s created marketing materials, promotional copy, and website content for businesses in the education and training sectors and helped hundreds of fellow Armed Forces Veterans (more than 950 so far) successfully transition to their first civilian employment by writing their resumes – a distinct and separate category of copywriting.

Leah

Customer Service Executive

Leah – Customer Service Executive

Leah joined us with a very strong background in customer service, and a real desire to make a difference, having trained and qualified for an Extended Diploma in Health and Social Care.
She is naturally helpful and cheerful, and is at her best when she has ensured the people she deals with remain comfortable and happy with the service they receive.
Leah is a great team worker and is always prepared to go the extra mile to support colleagues and guests. She prides herself on having great listening skills and is an excellent communicator.
Her primary function is to help vacation rental guests join our customer base with the minimum of fuss, and as little friction as possible during the process.
General customer service issues are handled by Leah. She liaises with local staff for viewings, welcomes new guests, coordinates rental operations, and organises departure processes when guests leave us to return home.
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